How to Replace a Lost Card
If your card is lost or stolen, you should report it immediately – contact us.
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Lost or Stolen Cards
What to do if your card is lost or stolen or you believe you’ve been a victim of fraud.
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How to Make a Payment After a Card Replacement
If you’ve replaced your card after it was lost or stolen, your replacement card will have a new number, so you’ll need to update your payment information.
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All About Credit Card Fraud
Credit card fraud occurs when your credit card information or identity has been used without your permission or knowledge.
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All About Fraud Protection
We monitor your account 24 hours a day, 7 days a week, and we do everything we can to keep your credit card safe from fraud.
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How to Check to See If You’ve Been a Victim of Fraud
Look out for any unauthorized transactions by reviewing your bank or credit card statements or accessing your recent activity by signing in to your Capital One online banking account.
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What to Do if You Notice Suspicious Activity on Your Account
If you see any suspicious activity on your account, please contact us right away.
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How to Be More Secure
Capital One is here to support you in keeping your identity and finances safe.
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What to Do if You Get a Suspicious Request for Personal Information
Fraudsters sometimes use email, SMS or social media platforms to pose as legitimate organizations in order to trick users into sharing personal information. This can be referred to as phishing.
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Common Scams to Know About
The following are examples of common scams that target Canadians and seniors in particular.
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