How to Make a Payment to Your Capital One Mastercard

You can make a payment electronically through your bank’s online banking platform.

How to Set Up Auto Pay

Our pre-authorized debit service is available to Capital One Mastercard®.

How to Make Payments Outside of the Country

Any payments made from outside of Canada must be made from a Canadian bank account.

How to Provide Security Funds for Your Secured Card

The fastest and most convenient way to send in your security funds for your Secured Card is to use the bill payment feature in your bank’s online banking system.

How to Make a Payment to a Replacement Card

When you receive a replacement card for a lost or stolen card, it will have a new card number on it.

How to Make a Payment When You’re Waiting for a New Card to Arrive

When you’re waiting for a new card to arrive, you can make a payment to your old card number and the funds will be transferred over to the new account.

Could an Annual Interest Rate Change?

How Long it Takes for Electronic Payments to Process

If your payment is made electronically (through online banking, branch ABM, pre-authorized payment or telephone banking), it will post within 2-3 business days.

How Holidays Affect Payments

If your payment due date happens to fall on a weekend or holiday and we receive your payment the next business day, the payment will be considered on time.

Payment Due Dates

We’re unable to change payment due dates at this time.

What to Do if You Made a Payment to the Wrong Capital One Account

To transfer your payment to the correct Capital One account: Identify which account the payment was mistakenly made to, and the account it should have gone to instead.

What to Do if You Overpay Your Credit Card

Please identify which account the overpayment was made to and call your bank to request that they send an Electronic Payment Refund Request to Capital One.

Pre-Authorized Debit Agreement

Access a copy of the Pre-Authorized Debit Agreement.