Common Scams to Know About

The following are examples of common scams that target Canadians and seniors in particular.

All About Online Banking Security

Capital One is committed to providing the most secure online banking service through the use of security and encryption technology.

What to Do if You Notice Suspicious Activity on Your Account

If you see any suspicious activity on your account, please contact us right away.

How to Be More Secure

Capital One is here to support you in keeping your identity and finances safe.

What is Online Banking?

Online banking is referred to in a few different ways.

Benefits of Online Banking

Online banking is a convenient way to manage your account.

What’s Possible with Capital One Online and Mobile Banking?

Capital One Canada offers different services within online banking, depending on the type of account you have with us.

How to Sign up for Online Banking

Visit our sign-up page to sign up for online banking. You’ll need to have your Capital One credit card handy to complete the process.

Accessibility Options

We have a variety of accessibility accommodations to help you comfortably manage your account.

Seniors Code Annual Reports

How to View Statements Online

To view your statements online: Sign in to online banking. Don’t have an account? Sign up now.

How to Manage Contact Information

Here's how to manage your address, phone number or email address online: Sign in to online banking. Don’t have an account? Sign up now.

How to Add Authorized Users

To add an authorized user: Sign in to online banking. Don’t have an account? Sign up now.

How to Pay Your Capital One Credit Card Bill

You can make a payment electronically through your bank’s online banking platform.

How to Dispute a Transaction

A transaction dispute happens when you disagree with a transaction that's been charged to your account as the result of an error or a disagreement between you and the merchant.

What to Do if You Forget Your PIN and Need to Change It

If you’ve forgotten your PIN, here’s how to reset it online: 1. Sign in to online banking and select View Account. Don’t have an account yet? Sign up now.

How to Set Up a Power of Attorney

A Power of Attorney is a legal document that you sign to give someone else the authority to manage your money for you.