How to change your contact or other personal information

You can update your address, phone number, email address or your employment information using the Capital One mobile app or your online banking account.

For name or date of birth changes, see How to change your name or date of birth on your account.

Mobile app

1. Sign in to the mobile app. (Don’t have the app? Download it now.)
2. Select More.
3. Select Personal Information.
4. From there you can update your phone number, email address, mailing and residential address, and employment information.
   Please note that a residential address cannot be a P.O. Box.
5. When you’re finished, select Save.

Manage contact information

Online banking

1. Sign in to online banking. Don’t have an account? Sign up now.
2. Select Profile from the drop-down menu.
3. Select the edit icon next to the address, phone number, email address or employment information that you’d like to change.
4. When you’re finished, press the Save button.

Note: If you have more than one card with us, any changes you make to your contact information will apply to all your accounts.

Manage contact information