How to change your name or date of birth on your account

As the primary cardholder or an authorized user on your account, you can change your name or date of birth by contacting us by phone or by Live Chat after signing in to your online account. To change your first name, last name or date of birth, you’ll need to provide a valid piece of government ID (e.g., Canadian driver’s licence, Canadian passport, etc.). You won’t need to provide an ID to add or remove your middle name. 

Name or date of birth changes cannot be done through the mobile app or online banking.