How to Activate a New Card
Sign in to online banking to activate or call our automated activation system at 1-888-655-5646. Just be sure to have both your new credit card and PIN before you call.
Your PIN should arrive a couple of days after your card arrives. If you've misplaced it or it doesn't arrive, you can request another copy of your PIN by calling the number on the back of your card. In the menu options, select or say:
- "Pin Options."
- "Mail me my PIN."
We'll then mail another PIN to the address attached to your credit card account. As a security measure, our customer service agents cannot view or change your PIN. The only way to receive a PIN is through the mail.
If you have activated your card successfully, it will now be ready to use.
If your card has an annual membership fee, it will be charged once you activate your card or make your first transaction (excluding a balance transfer) on your account.