If you’ve received a credit limit increase offer, you can accept the increase in the Capital One mobile app, in online banking, or over the phone through our automated system.
You may have noticed that your credit card statement has a new look.
We have a variety of accessibility accommodations to help you comfortably manage your account.
Capital One Canada offers different services within online banking, depending on the type of account you have with us.
Online banking is a convenient way to manage your account.
Online banking is referred to in a few different ways.
Note: Make sure to wait until the transaction has posted as transaction details can change while a transaction is pending.
To change your PIN: 1. Sign in to online banking and select View Account. Don’t have an account yet? Sign up now.
“PIN” is short-form for Personal Identification Number. A PIN is a 4-digit code that’s unique to you and your card.
You can request to close your account by speaking with a customer service representative.
Travel notifications are no longer needed!
You can change your name by visiting our Contact Us page and speaking to a customer service representative.
To change your language preference: Sign in to online banking. Don’t have an account? Sign up now.
Here's how to manage your address, phone number or email address online: Sign in to online banking. Don’t have an account? Sign up now.
Because your Capital One Costco Mastercard® also doubles as your Costco Membership card, your picture is required to be on the card. Unfortunately, we can’t change your photo if you’re unhappy with it
Call our automated activation system at 1-800-945-1000 to activate your new card. Be sure to have both your new credit card and your PIN ready before you call.