How to Sign up for Online Banking
Visit our sign-up page to sign up for online banking. You’ll need to have your Capital One credit card handy to complete the process.
Learn more
Online Banking
How to set up, sign into and manage your account online and through our app.
-
-
How to Troubleshoot Online Banking Sign-Up Issues
If you see an error message when trying to sign up, here are some tips
Learn more
-
How to Link Additional Cards in Online Banking
You’ll only need one online banking account, even if you have more than one Capital One card.
Learn more
-
How to Set Up Account Alerts
When you’re signed up for Capital One online banking and you have a valid email address and mobile number on file, you have the option to receive email or text alerts about your spending and payments.
Learn more
-
How to Unenrol from Online Banking
Give us a call at 1-800-481-3239 and a customer service representative will be able to help you cancel your registration from online banking.
Learn more
-
How to Sign in to Online Banking
Visit our sign-in page to sign in to your Capital One online banking. Don’t have an account? Sign up now.
Learn more
-
What to Do if You Forgot Your Username or Password
If you’ve forgotten your username or password, select Forgot Username or Password? on the Sign-in page and follow the instructions.
Learn more
-
How to Change Your Password
To change your online banking password, follow these steps:
Learn more
-
All About Multi-Factor Authentication
Multi-factor authentication is a tool that uses a secondary method to confirm a customer’s identity.
Learn more
-
All About New Device Sign-in Alerts
We want you to be confident about the security of your account.
Learn more
-
How to Sign in to the Capital One Canada App
Sign in to the app with the same username and password that you use for your Capital One online banking.
Learn more
-
How to Enable Touch ID/Face ID on the App
When you download the Capital One app on an iPhone with Touch ID or Face ID enabled, you’ll be asked if you’d like to use Touch ID or Face ID to sign in.
Learn more
-
What are the minimum OS versions for the Capital One Canada App?
Minimum OS required to use the Capital One Canada App
Learn more
-
All About Online Banking Security
Capital One is committed to providing the most secure online banking service through the use of security and encryption technology.
Learn more
-
How to Make a Payment to Your Capital One Mastercard
You can make a payment electronically through your bank’s online banking platform.
Learn more
-
How to Set Up Auto Pay
Our pre-authorized debit service is available to Capital One Mastercard®.
Learn more