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How to Transfer a Balance

How to Transfer a Balance

Published Date April 29, 2021

Author Sammy Ouarab

You can transfer a balance to your Capital One account using online banking or by calling us at 1-800-481-3239.

Previous Article

What information do I need to transfer a balance?

To transfer a balance, you’ll need: The name and address of the Canadian creditor you’re transferring a balance from. The credit card or account number where the balance is today.
Next Article

What to Know About Balance Transfer Fees

From time to time, we may give you a special offer on balance transfers. These offers will normally have a set expiry date that you must transfer a balance by.

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What happens if there’s a problem with the transfer and my balance at the other creditor isn’t paid?

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If Capital One pays off the entire amount, will my other accounts be closed?

Please note that Capital One won’t close any accounts you have with other creditors when you transfer a balance – even if it's entire balance you’re transferring.

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How long does it take for the transfer to be processed?

Most balance transfers take three to four weeks to process, but in rare cases, your balance transfer could take up to six weeks to be processed.

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Can I transfer a balance at any time?

You can transfer balances to your Capital One card whenever you want. Standard balance transfers are made at the standard balance transfer rate.

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What information do I need to transfer a balance?

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