How IP Relay works

IP (Internet Protocol) Relay allows individuals with hearing or speech disabilities to communicate by text over the internet.

Capital One Canada Accessibility Plan 2026 – 2029

Our 2026 - 2029 accessibility plan for: Employment, Built environment, Communication (ICT and Other), Procurement of goods, services and facilities, The design and delivery of programs and services.

How to use Google Pay

Learn how to use Google Pay for a simpler way to pay online and in stores.

How to add my credit card to the Google Wallet app

Add your Capital One card to Google Wallet for a safer, simpler way to pay online and in stores.

Browser support for online and mobile banking

Learn which web browsers Capital One recommends for the best possible customer experience.

How to cancel Auto Pay

To cancel Auto Pay, you can contact an agent via our Live Chat service through your account.

How to Submit an Insurance Claim for Your Capital One Credit Card

You can submit an insurance claim with Assurant online or by calling 1-888-324-2363.

What Insurance Coverage Comes With Your Capital One Credit Card

Read your certificate of insurance to understand which coverages, limitations and exclusions you have with your Capital One credit card.

What is Mobile App Verification

Use the Capital One app to verify your identity faster and help keep your account protected.

How to make purchases using your Capital One Mastercard

You can make purchases using your Capital One Mastercard in-store and online.

How to Get a Credit Limit Increase on Your Secured Card

You can increase the credit limit on your secured card by sending in more security funds.

All About Digital ID Verification

Learn all about how to complete digital ID verification.

Certificate of Insurance

Cardholder Agreement

Why Did My Credit Score Change

Use Credit Keeper to monitor your credit score and understand the factors that affect it, like payment history and credit utilization.

All About Credit Keeper

How to Resolve a Declined Transaction

Could an Annual Interest Rate Change?

Capital One Canada Accessibility Plan 2023 – 2026

Our accessibility plan for: Employment, The built environment, Communication (ICT and Other), The procurement of goods, services and facilities, The design and delivery of programs and services.

Contact Us or Provide Feedback About Our Accessibility Plan

Contact us or provide feedback about the Capital One Canada Accessibility Plan.