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All About Card Arrival

Once we’ve processed your completed credit card application, received your security funds (if applicable), and verified your identity, you’ll receive your card by regular mail in 7-10 business days. We’ll also send you a welcome package that explains how to use your new credit card and details our commitment to you as a customer. As a security measure, your PIN is mailed separately from your new card.

You can track the status of your card in the mobile app by accessing the Card tracker from the More menu.

If you haven’t received your card after 12 business days, or your address has changed since your application, you can visit our Contact Us page to speak with a customer service representative.