How to Go Paperless – Receive Statements Online Only
You can sign up to go paperless, which means you’ll only receive your statements and documents electronically through your Capital One online banking account. Only online banking customers can sign up to receive paperless statements and documents.
Note: In some circumstances, we may need to contact you by mail. Be sure to keep your address up to date.
To go paperless:
- Sign in to online banking. Don’t have an account? Sign up now.
- Click the View Account button for the credit card account you’d like to make paperless.
- Select the Go Paperless link in the taskbar.
You’ll receive an email confirmation at the email address we have on file for you. Make sure you open your emails from us regularly so we know your address is active. For more information, review the paperless terms and conditions.
If you change your mind, you can also switch back to receiving statements in the mail by clicking on More Account Services and selecting Manage paperless from the Documents and Downloads section of the window that pops up.